This sweepstakes is over and the randomly selected winner is: Luke G. from New South Wales, AUSTRALIA! Thanks to everybody for participating!
"I just received the guitar and I cannot express how much I love it! It’s perfect, it sounds perfect and it’s just everything I could have dreamed of and more! Thank you so much and the team at Halo Custom Guitars!"
Check out the custom build process here.
"Hi everyone - Jeff Lee here with Halo Custom Guitars (I'm the guy in the black shirt pictured above).
We’re running a sweepstakes right now for a free custom guitar, bass or archtop build valued at up to $3500.
We’ll make the guitar from scratch according to the EXACT specs provided to us by the winner.
But, you need to get your specs to us very soon (by April 10th) because that's how you enter the sweepstakes.
Details on how to do that are below.
We look forward to seeing your designs and hope you win!"
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SOME RULES:No purchase necessary. Must be over 18. Must live in a country we can ship to with FedEx.
Value of custom build is limited to $3500 (should cover all your bases, as our custom builds come in at around $2300
on average).
Sweepstakes registration closes on April 10th at 11:59pm. Winner will be announced by email shortly after that.
HOW TO GET YOUR SPECS TO US:
1. Register for an account on our website. Do not start configuring your guitar without registering for an account first.
2. Configure your dream guitar, bass or archtop using one of our "customization tools" - links below
3. Add your dream guitar to your shopping cart and place a "free order" - please do not pay
4. Choose the “free checkout” payment method when placing your “free order” on our website
5. Complete the checkout process and you'll receive an Order ID
6. Enter your Order ID into the Widget below (you'll have to log in with Facebook or an email)
LINKS TO CUSTOMIZATION TOOLS:
FAQ (Frequently Asked Questions):
QUESTION: Do I have to buy the guitar I submitted as a free order if I don't win?
ANSWER: No, if you don't win, then you don't have to buy the guitar or anything from us.
QUESTION: Do I have to pay for shipping if I win?
ANSWER: No, shipping is on us.
QUESTION: Do I have to pay for taxes if I win?
ANSWER: Yes, if you live in the USA, then you must pay taxes to the IRS directly. If you live outside the USA, then you will probably have to pay import taxes/duties to your country's Customs department. You may also be required to pay a brokerage fee to FedEx.
QUESTION: Does the $3500 value apply to the shipping and taxes?
ANSWER: No, you only need to be keep the value of the guitar itself at $3500 or below. You can disregard the shipping and taxes.
QUESTION: Why can't I see the free checkout option?
ANSWER: Just go through the normal checkout process and you will see "free checkout" as a payment method. Select that and you can submit your order.
QUESTION: Why can't I add the custom instrument to the shopping cart?
ANSWER: Try clicking the shopping cart icon in the upper right corner of the site. It may be that your instrument is already added to your cart.
QUESTION: The customization tool doesn't work. What's going on?
ANSWER: Try updating your browser to the latest
version and clear the browser's cache (if possible), then try again.
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If you are to win, do you have to pay taxes on it at the end of the year? If so how much would they be?
HALO ADMIN RESPONSE: Yes, you'd have to pay taxes to the IRS. You do not pay taxes to Halo. Talking with your tax accountant or this article might help: https://www.thebalance.com/winning-car-affordable-taxes-897042
I'm having trouble with the custom guitar tool bybut i know what id want. Would I be ableablyable to text it to you or maybe even call in the specs? Thanks Jeff. Mark Daurelio.
HALO ADMIN RESPONSE: Hey Mark! Sorry, the Tools are giving everybody issues. We're working on fixing them. The only way to enter is through the Sweepstakes Widget. But sure, shoot me a text or call, you got my number! -Jeff
I only see 50% and Full Amount payment options above the Order button on the guitar customization tool page.
HALO ADMIN RESPONSE: 3/19/2018, 6:53pm PST - we temporarily closed the sweepstakes in order to make updates to our website.
Hi, There seems to be a problem with multiple other custom guitars appearing in the shopping cart. These are definitely not guitars I have created! How should I proceed. There are 4+ other guitars in the shopping basket. Thanks, Chris
HALO ADMIN RESPONSE (3/20/2018, 8:39am PST): Sorry Chris! We're working on fixing all issues with our website. Stay tuned. - Jeff
HAving the same problems. I apply the code but it still makes me pay the full amount on Paypal.
HALO ADMIN RESPONSE (3/20/2018, 8:40am PST) - We're working on fixing all website issues. Reminder, please do not pay anything, this is a free sweepstakes! - Jeff
Still not working. I have no option to add to cart when using the bass customizer.
HALO ADMIN RESPONSE: We've received many, many free orders for custom basses. It could be that the heavy traffic is causing problems. Please try updating your browser, clearing cache (if possible), and trying again. Sorry for the inconvenience.
Hi there! First, I had issues about my login with another account I created yesterday. It's like my account didn't exist. I solved tihs making a new account, making my guitar again. OK until there, but do I still have to pay the delivery taxes? It costs more than R$2,000.00 to send to my country by FedEx, and more than R$3,800.00 (!) by UPS. This is the price we pay for good used guitar here.
HALO ADMIN RESPONSE (3/21/2018): Shipping is on us, but you may need to pay some import taxes/duties. Please check with your country's customs laws. Thank you
Now, that the sweepstakes is supposedely back open again, the coupon codes still don't seem to work for me. Neither "free order" nor "SWEEPS": "Warning: Coupon is either invalid, expired or reached its usage limit!" Any idea what I'm doing wrong?
HALO ADMIN RESPONSE: Please continue with the checkout process, and the free checkout will be listed as a payment method. Just don't pay anything please, it's a free sweepstakes! Do not use any coupon, it was a workaround from yesterday when the site had issues. It is no longer necessary.
I created an account yesterday, but now I can't log in. I asked for a password reset link, reset my password, and the website won't accept my new password. I've done this several times. Now I'm locked out. Anyway to get rid of my account and start all over?
HALO ADMIN RESPONSE: Please email support@haloguitars.com - thanks! - Jeff Lee, Halo Custom Guitars
How do I put my code in the widget. And how do I add extra entries
HALO ADMIN RESPONSE: Please scroll up and log in to the widget with your email or Facebook, then follow the instructions - thanks! - Jeff Lee, Halo Custom Guitars
Wouldn’t let me add my code... 4070.
HALO ADMIN RESPONSE: You can successfully submit multiple free orders through the shopping cart, but you can only submit one Order ID into the sweepstakes entry. It looks like we've already received one sweepstakes entry for your prior Order ID. Please email support@haloguitars.com for further assistance if needed - thanks! - Jeff Lee, Halo Custom Guitars
I accidentally forgot to add a guitar case to my order for the give away. Is there anyway that can be added to my order? I accidentally looked over that when I was creating my guitar in the customization tool.
HALO ADMIN RESPONSE: If the case can be added without exceeding the $3500 limit, then we can make that arrangement at that time - thanks! - Jeff Lee, Halo Custom Guitars
How many times can we enter?
HALO ADMIN RESPONSE: One person can enter one Order ID into the Sweepstakes Widget and this gives you "5 entries" or you can think of them as 5 raffle tickets. Similarly, if you join the mailing list through the Sweepstakes Widget, you'll get "1 entry." Because it's so easy to join a mailing list, it only gives you 1 entry, whereas placing a free order for a custom build is time consuming, so it gives you 5 entries. Hope this makes sense - thanks! - Jeff Lee, Halo Custom Guitars
Has anyone else tried to get into the widget, and it shows you've already entered and is already checked? well go figure, if I win it'll be a wonderful surprise even more than the one I created, I guess..
HALO ADMIN RESPONSE: Please email support@haloguitars.com for assistance - thanks! - Jeff Lee, Halo Custom Guitars
Hey, i just entered the custom guitar give away, but for my shipping method i chose the "pick up from the store" option. If i were to win the Custom Guitar, is there any way to have it shipped to me instead of having to pick it up? or is there any way to change the shipping option if the guitar is already locked in and entered?
HALO ADMIN RESPONSE: We'll be glad to make new arrangements for the sweepstakes winner, thanks - Jeff Lee, Halo Custom Guitars
Can we enter several times with different designs?
HALO ADMIN RESPONSE: No, just 1 entry per person please. Thank you! - Jeff Lee, Halo Custom Guitars
Hey, I'm a bit confused as to how I earn more entries by refering to my friends. Them opening the link didn't give me any extra entries, so how does it work?
HALO ADMIN RESPONSE: To earn extra entries, your friends need to successfully enter via the Sweepstakes Widget. - Jeff Lee, Halo Custom Guitars
How many times can we enter a design, and is there a refresh rate to enter the new one? I see 5 entries available, but cannot enter new id. What does that mean? I have already entered one id.
HALO ADMIN RESPONSE: The wording can be confusing. Try to think of "entries" as "raffle tickets." To maximize your chances at winning, you want to get the most raffle tickets (entries) as possible. You can do this by joining the mailing list (1 entry) and by submitting your Order ID (5 entries). Hope this helps - thanks! - Jeff Lee, Halo Custom Guitars
If someone is even marginally under 18 what do you suggest as means of entry. And when will delivery be.
HALO ADMIN RESPONSE: Sorry, but this sweepstakes is only open to those who are 18 or older. Delivery will be several weeks after the winner is announced because we need to build the guitar from scratch - thanks! - Jeff Lee, Halo Custom Guitars
thanks hallo guitars for this awesome event. btw, i find a problem. i have get my Order Id but i dunno where i can enter it. please Admin or anyone to help me.
HALO ADMIN RESPONSE: You'll need to enter the Order ID into the Sweepstakes Widget (scroll up). Please email support@haloguitars.com for further assistance - thanks! - Jeff Lee, Halo Custom Guitars
If someone entered the giveaway multiple times with different accounts, what would happen?
HALO ADMIN RESPONSE: We have controls in place to disqualify entrants who try to gain an unfair advantage. - Jeff Lee, Halo Custom Guitars
For some reason when I click the confirm order bottom I'm not getting the code. Is it supposed to got to my email or what?
HALO ADMIN RESPONSE: If you don't receive an email notification, then you can find your Order ID in your Order History. We're working to finally fix our email notification issues today (3/28/2018).
I wasted my evening trying to enter this contest. There are multiple glitches in your system and I cannot do a "free order" or a "free checkout."
HALO ADMIN RESPONSE: Sorry William! Please try updating your browser and clearing your browser cache. That usually fixes most glitches. We are receiving tons of free orders right now so it could be a temporary error. Sorry again... -Jeff Lee, Halo Custom Guitars
thought it was too good to be true. I customized a 7 String Archtop; valued at $4,200+ before I went back to re-read the rules and saw the $3,500 Max. Since your 7 strings start at $3,700, I cancelled. Was too good to be true. I'll keep playing my 1992 Ibanez UV7 that i got in 1992 for $1,100. Your guitars look nice, but above my price bracket. I'll be in touch after I hit a Power Ball Lotto.
HALO ADMIN RESPONSE: Hi Len, sorry you weren't able to keep the price under $3500. The best way to keep it under $3500 is by starting with the "INITIAL" preset and customize from there. When doing that, you'll get a 7-string archtop starting at $1999. Hope this helps!- Jeff Lee, Halo Custom Guitars
I received an id number but the area to place the number doesn't seem to be working.
HALO ADMIN RESPONSE: I sent you an email directly. You should be good to go now - Jeff Lee, Halo Custom Guitars
Hi just a quick question, I customized a guitar and ordered it through the "free checkout" but I haven't received a code to enter into the widget above. Any ideas?
HALO ADMIN RESPONSE: Please check the email I sent you directly. Thank you - Jeff Lee, Halo Custom Guitars
Hi, I completed my order for the Guitar Giveaway, but I missed the Order ID in order to enter the number in the widget. How can I get it back? or do i submit another one? Thanks for your assistance. Regards! Carlos
HALO ADMIN RESPONSE: Please check the email I sent you directly. Thank you - Jeff Lee, Halo Custom Guitars